How to uninstall SaferK on an Android Device2019-10-04T11:43:23+00:00
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How to uninstall SaferK on an Android Device

To uninstall SaferK from an Android device, you can follow the steps below.

1. Login to your iKydz Customer Portal

Go to www.ikydz.com > “My Login” and enter the your iKydz account login details. (same details you use to access the iKydz App)

Select the “Mobile Devices” menu and the device that you wish to uninstall the iKydz Mobile service from.

Under the ‘Device Info’ tab, you will see the option to uninstall as seen below

 

2. Uninstall the Device

Click ‘Uninstall’ and click ‘Yes’ when asked “Are you sure you want to uninstall this device?”

 

3. Confirm the Uninstallation

You will now be emailed a verification code as a security measure to ensure a successful uninstallation.

Go to your email, copy & paste the verification code into the window as seen in the image below

 

Once you enter the verification code and click ‘Uninstall’, this will remove SaferK from the Child Device and from the list of mobile devices on your iKydz Account.

This will also free up a space to download iKydz Mobile onto another child device if you wish.

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